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Information for visitors

At the Office of the Ombudsperson for Academic Ethics and Procedures of the Republic of Lithuania (Office) visitors are serviced at Švitrigailos str. 7, Vilnius, tel. +370 694 43992, e-mail info@etikostarnyba.lt.

Opening hours: I–IV 8.00–16.45, V 8.00–15.30.

On the eve of public holidays, the working day is reduced by one hour.

Only requests or complaints from pre-registered persons may be accepted after or before the opening of the Office (Švitrigailos str. 7, Vilnius). Pre-registration for the reception is possible by phone +370 694 43992 or e-mail info@etikostarnyba.lt.

In view of the COVID-19 pandemic situation in the country, we recommend that requests or complaints be submitted and consulted by  e-mail, may be submitted by post or handed in at the Office after pre-registration.

At the Office requests or complaints are accepted and individuals are served in Lithuanian and English languages.

Submitting a complaint

Please find Complaint form (.docx) here.

What must be stated in the complaint?

The complaint to the ombudsperson must specify:

  1. addressee – the ombudsperson
  2. the name of the applicant (or the name of the legal entity), the address of residence (registered office of the legal entity) and other data allowing the identification or verification of the complaint (e.g., the e-mail address of the applicant as a natural person, telephone number or references and/or numbers of other means of electronic communication; data of the applicant as a legal entity in accordance with Paragraph 1 of Article 2.44 of the Civil Code of the Republic of Lithuania);
  3. data on violation of academic ethics and/or procedures;
  4. the applicant’s claim to the ombudsperson
  5. the date on which the complaint was written and the signature of the applicant or his/her representative;
  6. other information provided in the Complaint Form.

Updated: 6 May 2022